CARES Act Higher Education Emergency Relief Fund FAQ

Read below to answer your questions about the CARES Act Higher Education Emergency Relief Fund

CARES Act Funding application open until September 7, 2020


What is the CARES Act?

The Federal Government established the Coronavirus Aid, Relief, and Economic Security (CARES) Act to provide economic relief from COVID-19. A section of the CARES Act includes the Higher Education Emergency Relief Fund (HEERF). The Act provides money to institutions of higher education for emergency financial-aid grants to assist students for expenses related to the disruption of campus operations due to the pandemic. The U.S. Department of Education has determined these funds should be used for food, housing, course materials, technology, health care, and child care.

How do I apply for CARES Act Funding?

Cares Act Funding application currently closed.

The Cares Act funding application is located within your MyDixie account. To access the application:

  1. Login to MyDixie
  2. Navigate to the Student tab
  3. Select Emergency Relief Grant Application
When will CARES funds be available?

Dixie State University was approved to receive CARES funding for its students. Students (and their families) who have been negatively impacted by the COVID-19 pandemic are eligible to apply for the funds. We ask that students complete an online application to show their eligibility for CARES funding. Once we have gathered the applications, we will begin disbursing the funds to eligible students. All eligible recipients will be notified through their D-mail account.

Who is eligible for the CARES funds?

To be eligible, students must meet complete the Free Application for Federal Student Aid (FAFSA). They must meet all the FAFSA qualifications to be eligible. They must also complete all the requirements to be awarded federal aid at DSU once the FAFSA is received and reviewed by the DSU Financial Aid Office.

We encourage all students to complete the FAFSA as they may be eligible for other student aid to help pay for their education. The FAFSA can be completed at

CARES funds may be awarded to both undergraduate and graduate students.

Unfortunately, international students, undocumented students, non-matriculated students, non-degree seeking students, concurrent enrollment/Success Academy students, or students enrolled in online-only degree programs are not currently eligible to receive CARES funds

Do I have to fill out a FAFSA?

Yes, and you must also complete all the necessary requirements to be awarded federal aid at DSU once it is received and reviewed by the DSU Financial Aid Office.

Will I be eligible to receive the emergency relief funds if I owe the University money?

Yes, you are eligible to receive the relief funds. We encourage all those who do owe money to DSU to use the funds toward continuing their education.

Does the number of fall semester credits determine if I am eligible for CARES funds?

Yes, students must be enrolled for six or more credits to be eligible for the funds. Students must also be currently eligible to receive and be seeking an Associate, Applied Associate, Bachelor or Master degree to be eligible.

How will I receive the funds if I am eligible?

Students will receive the funds the same way their excess financial aid, scholarships, or other refunds where disbursed to them at the beginning of each semester. If you have never received a refund from Dixie State, please log into your MyDixie account, go to the Student tab and click on Student Account and then select Student Refunds (BankMobile). You can then choose how you would like to receive your refunds from DSU.

When will I receive the funds if I am eligible?

We anticipate disbursing the first tier of CARES funds by mid-September 2020.

How can I use the emergency relief funds?

The CARES funds are meant to help students meet their current financial needs and to help them continue with their education. We know that many students are struggling to pay rent and other monthly expenses. The amount of relief funds may not meet all your current needs, but we are trying to help as many students who qualify. Students who are looking for a job may contact the DSU Career Center or call 435-652-7737 for assistance.

I have not applied for FAFSA, is it too late?

No, but the full FAFSA process can take anywhere from one to three weeks to complete, so do not delay completing your 2020-21 FAFSA.

We encourage all students to complete the FAFSA. For those students and families who have had their personal financial situation significantly disrupted because of the COVID-19 pandemic, the DSU Financial Aid & Scholarship Office is here to help you.

We can use your current financial information to determine your FAFSA eligibility. You will need to file your FAFSA using the appropriate tax year information they are asking for when you fill it out. After DSU has received the FAFSA information, we will verify your FAFSA information and then update the FAFSA with your new documented financial information. This process can take time, so please do not delay in starting the process. If you need assistance or have questions, please contact the DSU Financial Aid & Scholarships Office at or call 435-652-7575.

DSU CARES Act Reporting Information
  1. DSU submitted the signed Certification and Agreement for the student aid portion of the Higher Education Emergency Relief Fund to the Department of Education on April 15, 2020. The Grant Award Notification was received on April 27, 2020. DSU intends to use at least 50 percent of CARES Act funds to provide Emergency Financial Aid Grants to eligible students.
  2. The total amount DSU will receive pursuant to the Certification and Agreement is $3,088,350.
  3. As of the report date of September 21, 2020, DSU has awarded $2,361,000 in Emergency Financial Aid Grants to students.
  4. The estimated total number of students at DSU eligible to participate in the CARES Act HERRF is estimated to be between 5600-5800 students.
  5. The total number of students who have received the grant as of September 21, 2020 is 1849.
  6. The method DSU is using to determine which students will receive the grants funds is through an application process where students apply and self-certify they are an eligible student. DSU also used FAFSA data as well as other federal programs to determine eligibility.
  7. Instruction, directions and guidance provided to our students has been through their Dmail accounts and text message. DSU also provided an FAQ informational webpage that answers questions and gives direction about eligibility for the HERRF grant funds.

Quarterly Budget and Expenditure Reporting


J.D. Robertson

Executive Director-Financial Aid & Scholarships


Phone: 435-652-7576