CARES Act Higher Education Emergency Relief Fund FAQ

Read below to answer your questions about the CARES Act Higher Education Emergency Relief Fund

The Federal Government established the Coronavirus Aid, Relief, and Economic Security (CARES) Act to provide economic relief from COVID-19. A section of the CARES Act includes the Higher Education Emergency Relief Fund (HEERF). The Act provides money to institutions of higher education for emergency financial-aid grants to assist students for expenses related to the disruption of campus operations due to the pandemic. The U.S. Department of Education has determined these funds should be used for food, housing, course materials, technology, health care, and child care.

The Cares Act funding application is located within your MyDixie account. To access the application:

  1. login to MyDixie
  2. Navigate to the Student tab
  3. Then select Emergency Relief Grant Application

Go to MyDixie

Dixie State University has applied to receive HEERF funding for its students, and we are currently waiting for the U.S. Department of Education to approve our application. We ask that students complete an online application to apply for CARES/HEERF funding. Once we have gathered the applications, we will begin disbursing the funds to eligible students. All eligible recipients will be notified through their D-mail account.

To be eligible, students must meet basic eligibility criteria to receive federal financial aid through the Free Application for Federal Student Aid (FAFSA). While students are not required to complete a FAFSA to receive the funds, they must meet all the FAFSA qualifications to be eligible.

We encourage all students to complete the FAFSA as they may be eligible for other student aid to help pay for their education. The FAFSA can be completed at

CARES/HEERF funds may be awarded to both undergraduate and graduate students.

Unfortunately, international students, undocumented students, non-matriculated students, non-degree seeking students, concurrent enrollment/Success Academy students, or students enrolled in online-only degree programs are not currently eligible to receive CARES/HEERF funds

No, but you will need to meet all the same requirements as FAFSA recipients to qualify for the relief funds.

Yes, you are eligible to receive the relief funds. We encourage all those who do owe money to DSU to use the funds toward continuing their education.

Students who were enrolled for six or more credits will be eligible to apply for the funds. Also, students must have continued to work toward completing the courses through the spring semester to be considered for funding eligibility.

Students will receive the funds the same way their excess financial aid, scholarships, or other refunds where disbursed to them at the beginning of each semester. If you have never received a refund from Dixie State, please contact the DSU Business Office at 435-652-7600 for instructions on how to set up your account.

We anticipate to begin dispersing the funds at the beginning of June, 2020.

The CARES/HEERF funds are meant to help students meet their current financial needs and to help them continue with their education. We know that many students are struggling to pay rent and other monthly expenses. The amount of relief funds may not meet all your current needs, but we are trying to make sure we are helping all our students. Students who are looking for a job may contact the DSU Career Center or call 435-652-7737 for assistance.

For students attending 2020 summer semester, you have until June 20, 2020 to complete the 2019-20 FAFSA.

For students attending 2020 fall semester, you can complete the 2020-21 FAFSA.

We encourage all students to complete the FAFSA. For those students and families who have had their personal financial situation significantly disrupted because of the COVID-19 pandemic, the DSU Financial Aid & Scholarship Office is here to help you.

We can use your current financial information to determine your FAFSA eligibility. You will need to file your FAFSA using the appropriate tax year information they are asking for when you fill it out. After DSU has received the FAFSA information, we will verify your FAFSA information and then update the FAFSA with your new documented financial information. This process can take time, so please do not delay in starting the process. If you need assistance or have questions, please contact the DSU Financial Aid & Scholarships Office at or call 435-652-7575.

We are currently working to assist students who were enrolled for the 2020 spring semester at Dixie State. Once we have determined the needs of those students to ensure they will be able to continue their education at Dixie State, we will move to assist our students who are attending the 2020 summer and fall semesters at Dixie State. We will do all we can to get the funds to those students who need the assistance. We will continue monitoring economic conditions, as well as any additional federal emergency funding for students. We anticipate making CARES funds available for students during the fall semester. Any additional funds will be determined based on availability.

  1. DSU submitted the signed Certification and Agreement for the student aid portion of the Higher Education Emergency Relief Fund to the Department of Education on April 15, 2020. The Grant Award Notification was received on April 27, 2020. DSU intends to use at least 50 percent of CARES Act funds to provide Emergency Financial Aid Grants to eligible students.
  2. The total amount DSU will receive pursuant to the Certification and Agreement is $3,088,350.
  3. As of the initial report date of May 15, 2020, DSU has not yet awarded any Emergency Financial Aid Grants to students. The University is collecting applications to evaluate student eligibility and intends to begin awarding funds in early June.
  4. The estimated total number of students at DSU eligible to participate in the CARES Act HERRF is between 5600 5800 students.
  5. The total number of students who have received the grant as of May 15, 2020 is 0.
  6. The method DSU is using to determine which students will receive the grants funds is through an application process where students apply and self-certify they are an eligible student. DSU will also use FAFSA data as well as other federal programs to determine eligibility if the student has not completed a 2019-20 or 2020-21 FAFSA.
  7. Instruction, directions and guidance provided to our students has been through their Dmail accounts and text message. DSU also provided an FAQ informational webpage that answers questions and gives direction about eligibility for the HERRF grant funds.


J.D. Robertson

Executive Director-Financial Aid & Scholarships


Phone: 435-652-7576