CARES Act Higher Education Emergency Relief Fund FAQ

Read below to answer your questions about the CARES Act Higher Education Emergency Relief Fund


What is the CARES Act?

The Federal Government established the Coronavirus Aid, Relief, and Economic Security (CARES) Act to provide economic relief from COVID-19. A section of the CARES Act includes the Higher Education Emergency Relief Fund (HEERF). The Act provides money to institutions of higher education for emergency financial-aid grants to assist students for expenses related to the disruption of campus operations due to the pandemic. The U.S. Department of Education has determined these funds should be used for food, housing, course materials, technology, health care, and child care.

How do I apply for CARES Act Funding?

No application is needed. Students must be enrolled for courses each semester to be eligible. Student must also complete the FAFSA as well as any required verification and show significant economic need to be eligible for CARES funds.

When will CARES funds be available?

DSU will begin reviewing student eligibility approximately three weeks into each semester. Student who are eligible will receive an email letting them know about the CARES award.

Who is eligible for the CARES funds?

Students seeking a degree from DSU are eligible. They must also show significant economic financial need though the FAFSA application process.

Do I have to fill out a FAFSA?

Yes, and you must also complete all the necessary requirements to be awarded federal aid at DSU once it is received and reviewed by the DSU Financial Aid Office.

Will I be eligible to receive the emergency relief funds if I owe the University money?

Yes, you are eligible to receive the relief funds. We encourage all those who do owe money to DSU to use the funds toward continuing their education.

Does the number of credits determine if I am eligible for CARES funds?

The amount of CARES funds may be adjusted each semester. Students attending full-time (12 or more credits) will receive the largest amount each semester CARES funds are available.

How will I receive the funds if I am eligible?

Students will receive the funds the same way their excess financial aid, scholarships, or other refunds where disbursed to them at the beginning of each semester. If you have never received a refund from Dixie State, please log into your MyDixie account, go to the Student tab and click on Student Account and then select Student Refunds (BankMobile). You can then choose how you would like to receive your refunds from DSU.

When will I receive the funds if I am eligible?

Students who are eligible will receive CARES funds approximately one month into each semester CARES funds are available.

How can I use the emergency relief funds?

The CARES funds are meant to help students meet their current financial needs and to help them continue with their education. We know that many students are struggling to pay rent and other monthly expenses. The amount of relief funds may not meet all your current needs, but we are trying to help as many students who qualify. Students who are looking for a job may contact the DSU Career Center or call 435-652-7737 for assistance.

I have not applied for FAFSA, is it too late?

No, but the full FAFSA process can take anywhere from one to three weeks to complete, so please complete it ASAP to ensure that you are eligible each semester.

We encourage all students to complete the FAFSA. For those students and families who have had their personal financial situation significantly disrupted because of the COVID-19 pandemic, the DSU Financial Aid & Scholarship Office is here to help you.

We can use your current financial information to determine your FAFSA eligibility. You will need to file your FAFSA using the appropriate tax year information they are asking for when you fill it out. After DSU has received the FAFSA information, we will verify your FAFSA information and then update the FAFSA with your new documented financial information. This process can take time, so please do not delay in starting the process. If you need assistance or have questions, please contact the DSU Financial Aid & Scholarships Office at or call 435-652-7575.

DSU CARES Act Reporting Information
  1. DSU submitted the signed Certification and Agreement for the student aid portion of the Higher Education Emergency Relief Fund to the Department of Education on April 15, 2020. The Grant Award Notification was received on April 27, 2020. DSU intends to use at least the minimum designated amount of CARES, CRRSAA, and ARPA Act funds to provide Emergency Financial Aid Grants to eligible students.
  2. The total amount DSU will receive pursuant to the Certification and Agreement is $16,872,645. This includes CARES, CRRSAA & ARPA.
  3. As of the report date of September 30, 2021, DSU has awarded $8,690,900 in Emergency Financial Aid Grants to students.
  4. The estimated total number of students at DSU eligible to participate in HEERF is based upon the number of students who submit a FAFSA and complete all necessary requirements to be awarded federal funds. Student who receive the HEERF funds must show exceptional need. Based upon 2020-21 FAFSA applicants at DSU, approximately 3600 students may qualify for CARES funds.
  5. The total number of students who have received the grant as of September 30, 2021 is 5,373.
  6. The method DSU has used to determine which students will receive the grants funds is through an application process where students apply and self-certify they are an eligible student. DSU also used FAFSA data as well as other federal programs to determine eligibility.
  7. Instruction, directions and guidance provided to our students has been through their Dmail accounts and text message. DSU also provided an FAQ informational webpage that answers questions and gives direction about eligibility for the HEERF grant funds.

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J.D. Robertson

Executive Director-Financial Aid & Scholarships


Phone: 435-652-7576